Social Security Changes Could Impact 72M Americans Now

Thank you for joining us for your latest Social Security update.
Today we are discussing the AY’s push to go digital and the heated debate over new artificial intelligence tools that could impact how you access your benefits.
Lawmakers are raising concerns about whether these changes might make it harder for millions of Americans to get the help they need.
Keep watching as we explain what this digital shift means for your monthly payments and what you should know moving forward.
Congressional scrutiny of the Social Security Administration’s digital transformation has intensified following the May appointment of Commissioner Frank Biscino, who aims to make the agency a digital first organization by rapidly deploying artificial intelligence tools to improve service delivery.
Lawmakers from both parties have expressed concern that these changes, combined with earlier field office closures and staff reductions initiated by the Department of Government efficiency in January, could disrupt access for the roughly 72 million Americans who rely on Social Security, including retirees, people with disabilities, and Supplemental Security income recipients.
Senators have demanded that the agency provide a detailed explanation of its AI systems by July 18th, citing risks that automated decision-making could create barriers for those needing in-person help, especially for disability and SSI beneficiaries who often require individualized support.
Commissioner Biscino counters that recent management reforms have already reduced call wait times and backlogs, but advocacy groups warned that seniors and disabled individuals may face new challenges if technology is introduced without sufficient safeguards or clear communication.
As these developments unfold, it is crucial for all beneficiaries to stay informed about how digital changes could affect their ability to access benefits and customer service.
With 72 million Americans depending on Social Security, staying informed about the AY’s digital transformation and potential AI changes is more important than ever.
We recommend monitoring official updates closely and reaching out to your local Social Security office if you experience any issues accessing services.
For more information, visit socialsecurityalerts.news.
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